Terms & Conditions - Cape to Cake

Terms & Conditions

All cakes are made to order.

Orders are confirmed only once full payment has been received.

We operate on a first come, first served basis — dates are not held without payment.

We are a full payment upfront business.

Payment methods accepted:

No orders will be started or secured without full payment.

All cakes are custom priced based on size, design, and complexity.

Quotes are valid for a limited time and may change if not accepted promptly.

Changes may be accommodated depending on the stage of preparation.

Additional costs may apply.

We cannot guarantee changes close to the event date.

Due to the custom nature of our products, no refunds are guaranteed once work has begun.

Cancellation requests will be assessed based on how much work has already been completed.

All cakes are handmade and may vary slightly from reference images.

We do not guarantee exact replicas.

Our kitchen handles common allergens such as gluten, dairy, eggs, and nuts.

While we take precautions, we cannot guarantee a completely allergen-free product.

Customers may collect their cakes or arrange their own courier at their own risk.

Delivery by Cape to Cake is available at an additional charge.

Multi-tier cakes require professional delivery and setup.

Setup and delivery fees will be quoted separately.

Once the cake has been collected or delivered, responsibility transfers to the customer.

Proper storage instructions must be followed to maintain quality.

Cape to Cake is not liable for:

We are a home-based studio and operate by order only.

Closed on Sundays.

Cape to Cake – Product Disclaimer

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